Everything you need to know about our premium quality, customization, and policies.
What makes Elayne Furnish products different from others in the market?
At Elayne Furnish, we don’t just build furniture we craft experiences. Our products are made using premium-grade solid wood and high-density foam that retains its shape over years of use. We follow a strict "Zero-Compromise" policy on raw materials ensuring that the piece you buy today looks just as elegant ten years from now.
Can I customize the fabric, color, or size to match my interior?
Absolutely! We understand that every home is unique. Elayne Furnish offers bespoke customization on most of our articles. Whether you need a specific velvet shade to match your curtains or a size adjustment for a cozy corner, our design consultants are here to bring your vision to life. Just chat with us or drop a note with your order.
What happens if I receive a damaged product?
Your satisfaction is our priority. In the rare event that a product arrives with transit damage or a manufacturing defect, Elayne Furnish takes full responsibility. Simply send us a video or photo within 24 hours of delivery, and we will arrange a free replacement or professional repair immediately. We are with you until you are 100% happy.
Our customer support is available Monday to Saturday: 8am-8:30pm.
"ELAYNE PROMISE"
At Elayne Furnish, our promise is to craft luxury furniture that seamlessly blends timeless elegance with modern comfort, ensuring that every piece not only enhances the beauty of your home but also elevates your living experience. We believe in transforming spaces into masterpieces of style sophistication, and lasting quality designed to inspire and endure.